• +91 8976323555

    Customer Support

  • support@ParcelGo.co.in

    Have Any Questions?

Opening Time :08:00AM - 9:00PM
  • +91 8976323555

    Customer Support

  • support@ParcelGo.co.in

    Have Any Questions?

Frequently Asked Questions (FAQs)

GENERAL INFORMATION

ParcelGo is an on-demand express delivery service offering customized shipping solutions for both domestic and international parcels. We specialize in fast, reliable, and tech-enabled logistics for individuals and businesses across India and globally.
  • ✓ Domestic Premium Shipping
  • ✓ Domestic Surface Parcel Service
  • ✓ Domestic Time-Bound Service
  • ✓ International Shipping
Phone: +91 89763 23555 (Available 24/7)
Email: support@ParcelGo.co.in
Address: 26, Podar Chambers, S.A. Brelvi Road, Fort, Mumbai 400001, Maharashtra, India.

DOMESTIC SHIPPING

Premium Shipping, Surface Parcel Service, and Time-Bound Service (Same-day or 24-hour deliveries).
Yes, restrictions vary based on the service selected. Contact our support team for details.
Yes! Schedule pickups via our website or customer support.
Use the 'Track & Trace' feature on our website by entering your AWB number.

INTERNATIONAL SHIPPING

We ship to numerous countries. Contact support to confirm specific destinations.
Typically, a commercial invoice and an airway bill. Additional documents may be required.
Yes, such as hazardous materials, contraband, and undeclared items.
Yes, we handle customs and paperwork to ensure smooth international deliveries.
Use the 'Track & Trace' feature on our website by entering your AWB number.

PAYMENTS & REFUNDS

Internet Banking, Wallets, and QR Support.
No, we do not offer refunds for shipments booked and forwarded through our network.

INSURANCE & LIABILITY

No, customers must insure their shipments independently if needed.

CUSTOMER SUPPORT

Our team is available 24/7 to assist with all your queries.
Phone: +91 89763 23555
Email: support@ParcelGo.co.in

ADDITIONAL INFORMATION

On our website under Terms and Conditions, Refund Policy, Shipping Policy, and Privacy Policy.
Yes, download it for convenient shipping solutions.
Visit our website and click on 'Open Business Account' to get started.

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Call us anytime—our team is available 24/7 to assist with all your queries.

897-632-3555