• +91 8976323555

    Customer Support

  • support@ParcelGo.co.in

    Have Any Questions?

Opening Time :08:00AM - 9:00PM
  • +91 8976323555

    Customer Support

  • support@ParcelGo.co.in

    Have Any Questions?

Terms and Conditions of Carriage.


1. General

By using ParcelGo services, you agree to abide by the terms outlined here.


2. Scope of Service

ParcelGo provides booking and logistical facilitation through its platform.
Our services include domestic and international shipping for documents, parcels, and specialty cargo.


3. Liability

ParcelGo assumes no liability for:
Loss, damage, or delays caused by unforeseen circumstances beyond our control, including natural disasters, acts of terrorism, strikes, or customs delays.
Scams, fraud, or losses occurring offline or online that are outside the scope of our direct service.


4. Prohibited Items

Shipments must comply with Indian and international shipping laws. Prohibited items include:
Hazardous materials, contraband, and restricted goods.
Items not declared as per customs or shipping guidelines.


5. Insurance

ParcelGo does not provide shipment insurance. Customers are responsible for insuring their shipments independently if needed.


6. Dispute Resolution

All disputes will be governed by the laws of India and subject to the jurisdiction of the courts in Mumbai.


7. Amendments

ParcelGo reserves the right to amend these terms without prior notice. Updates will be reflected on our website.


8. ParcelGo Referral Program

  1. Program Overview
    The ParcelGo Referral Program ("Program") is designed to incentivize existing customers ("Referrer") to refer new customers ("Referee") to ParcelGo's logistics services.
  2. Eligibility
    The Program is open to all existing customers of ParcelGo who have a valid account in good standing.
  3. Referral Rewards
    The Referrer and Referee will receive cash back rewards as follows:
    • For referrals generating revenue between ₹10,000 and ₹25,000, both Referrer and Referee will receive ₹500 each.
    • For referrals generating revenue between ₹25,001 and ₹50,000, both Referrer and Referee will receive ₹1,000 each.
    • For referrals generating revenue between ₹50,001 and ₹100,000, both Referrer and Referee will receive ₹1,500 each.
    • For referrals generating revenue above ₹100,000, both Referrer and Referee will receive ₹2,500 each.
  4. Referrer Incentives
    The Referrer will be eligible for additional incentives based on cumulative referral revenue within a quarter (3 months):
    • ₹5,00,000: MacBook
    • ₹10,00,000: Holiday in Goa for couple
    • ₹20,00,000: Holiday in Europe for couple
  5. Program Rules
    • Referee must be new to ParcelGo.
    • Referrer must provide a referral code/link.
    • Referee must sign up using the referral link.
    • Revenue must be generated within 90 days.
  6. Reward Disbursement
    Rewards will be disbursed within 30 days of the Referrer achieving the specified referral revenue milestones or the Referee generating revenue.
  7. Taxation
    Rewards are subject to applicable taxes, and the Referrer and Referee are responsible for paying any taxes due.
  8. Program Modification
    ParcelGo reserves the right to modify or terminate the Program at any time without prior notice.
  9. Dispute Resolution
    Any disputes arising from the Program will be resolved through ParcelGo's customer support team.
  10. Acceptance
    By participating in the Program, the Referrer and Referee agree to these terms and conditions.
  11. Contact
    For any questions or concerns, please contact ParcelGo's customer support team at support@parcelgo.co.in.

By implementing these terms and conditions, ParcelGo can ensure a fair and transparent referral program that benefits both the Referrer and Referee.


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897-632-3555